Healthcare IT Today Interviews

Tombot’s AI-powered robotic puppy companion is more than just an emotional support animal, through an array of sensors it can also remotely monitor patients. The company is planning to have a beta version available soon with full production later in 2024. There were many impressive technologies and digital solutions on display at #ViVE2024, but by far the more impressive (and cutest) was the one from a company called Tombot. They have an interactive, fully automated, emotional support animal that addresses the behavioral and psychological needs of patients with Dementia. Healthcare IT Today got a preview of their robot from Tombot’s CEO, Tom Stevens, who called it an “immortal puppy”. Learn more about Tombot at https://tombot.com/ Find more great health IT content at https://www.healthcareittoday.com/

The OpenNotes Lab will bring transparency, collaboration, and innovation to the intersection of healthcare AI and patient-centered care. The Lab builds on the organization’s 15 years of advocacy and research. The Lab will apply OpenNote’s expertise in research, advocacy, and innovation to an emerging area of healthcare – AI - to ensure it enhances patient care and is not a burden on clinicians. Healthcare IT Today had the opportunity to sit down with Liz Salmi, Communications & Patient Initiatives Director at OpenNotes and Chethan Sarabu, MD, FAMIA, FAAP - Clinical Assistant Professor at Stanford University School of Medicine to learn more about OpenNotes and OpenNotes Lab. Learn more about OpenNotes at https://www.opennotes.org/ Find more great health IT content at https://www.healthcareittoday.com/

Health care payers, such as CareFirst BlueCross BlueShield, traditionally have only billing data on their patients. That's why Mo Weitnauer, chief product officer at MRO, calls clinical data "the hottest commodity" in health care. Piyush Khanna, Vice President Clinical Services at CareFirst BlueCross BlueShield, would like to store all their data in a single repository and use it for "bidirectional conversations" between the payer and providers. This can provider doctors with data at the point where the clinical decisions are being made—for instance, to perform dialysis at-home or in the clinic. Being able to bridge the data gap between payer and providers can provide tremendous benefit to patients, providers, and payers. With the help of MRO, CareFirst BlueCross BlueShield's repository covers 3,000 providers serving 1.2 members, and they think they can expand the number soon to 3.5 million. They have increased their STARS rating, and are seeking more operational efficiency by having data more quickly. Learn more about MRO: https://mrocorp.com/ Health IT Community: https://www.healthcareittoday.com/

Dan O’Connor, Vice President, Service Desk Delivery at HCTec, says that resolving a customer service call involves a lot more than fixing the problem that the customer bought. You have to leave the customer feeling that you cared about them. Conveying that sense of care might be more important than solving the problem. Furthermore, every call is about patient care, even if it’s helping a staff person use their computer. That’s because they are all ultimately serving a patient. In this video, O’Connor explores service desks with Audrius Polikaitis, Chief Information Officer at UI Health, which serves several campuses at the University of Illinois. Originally, UI Health assigned tasks to multiple departments—IT, facilities, etc.—but decided they needed a “single front door” for anyone needing help. They do ask callers to distinguish between regular service and the “clinical service desk,” which mostly helps people use the EPIC EHR. Learn more about University of Illinois Health: https://hospital.uillinois.edu/ Learn more about HCTEC: https://hctec.com/ Health IT Community: https://www.healthcareittoday.com/

VBA offers numerous portals to payers and their clients (which include doctors, patients, brokers, and more)—"one-stop shopping" for a large range of services. To ease the user experience with these services, the company has started using generative AI for training on their platform through a tool called VBA Assist. President and CEO Mike Clayton cites their mission to "make the health care experience better for everyone" and explains some of their services: 24/7 self-service for patients, real-time chat, notifications for picking up meds or scheduling visits, risk modeling and more. Learn more about VBA: https://vbasoftware.com/ Health IT Community: https://www.healthcareittoday.com/

[Sponsored] Healthcare organizations are increasingly reliant on mobile devices for daily operations. The proliferation of devices brings new challenges including loss, security risks, and a strain on IT resources. Managing those devices not only reduces risk, but also improves workflow efficiency says Dr. Daniel Siegel, CEO of NavvSystems, a company that offers a mobile device management platform. Healthcare IT Today sat down with Dr. Daniel Siegel to discuss the challenges of managing mobile devices in healthcare. Learn more about NavvSystems at https://www.navvtrack.com/ Find more great health IT content at https://www.healthcareittoday.com/

The ambient voice solution at Medvise.AI focuses on the revenue cycle. According to CEO Gautamdev Chowdary, they have trained their voice-to-text transcription on medical input and made it extremely accurate with full automation. They have also achieved 100% accuracy in billing through a few extra features. If the conversation did not provide enough information to assign the best ICD or CPT codes, the service asks a few simple questions of the doctor after the visit. The codes can then be assigned and stored in the medical record within 30 seconds. COO Sean Ross says that a doctor who does not want to take time to review the note can also request a human scribe at Medvise.AI to do the final check. He says that their goal is to "eliminate data entry." Learn more about Medvise.ai: https://medvise.ai/ Health IT Community: https://www.healthcareittoday.com/

It's reasonable for a company like MRO to have a chief interoperability officer. According to their chief interoperability officer, Anthony Murray, the company has spent 22 years building tools to "exchange data seamlessly" in health care.  This includes much of the healthcare data that's been locked up in free text data in many healthcare systems. In our interview with Murray, he shares some of the main challenges that healthcare has with achieving interoperability in today's environment. This includes an important focus area of MRO to be able to share data between providers and payers. Murray shares some of the solutions MRO has put in place to navigate around these challenges. Plus, he shares how healthcare standards are impacting these efforts. Murray says, standardization is improving. Learn more about MRO: https://mrocorp.com/ Health IT Community: https://www.healthcareittoday.com/

Paulo Pinho, MD, Chief Medical and Strategy Officer at Discern Health, highlighted to us that analytics have to be explainable to be trusted. It's not enough to show a correlation, but to demonstrate that the clinical intervention was responsible for the improved patient outcome. Patients as well as clinicians demand explainability (also known as transparency and accountability). Ben Hsieh, Vice President of Product, says that Discern Health works with payers, providers, and Health Information Exchanges (HIE). Their service concentrates currently on care management for value-based care. Learn more about Discern Health: https://discernhealth.ai/ Health IT Community: https://www.healthcareittoday.com/

Today marks a pretty significant milestone for our team: 500 episodes of the Healthcare IT Today Interview series!  To celebrate we have a special treat for you, a chat with John Lynn, Colin Hung, and Brittany Quemby.

What started as a blog based largely around articles and our founder John Lynn's experience in the healthcare IT industry, has grown into a vast array of knowledge provided by experts from across the industry and the world, as well as a few of our own experts using a variety of media to include articles, videos, and podcasts.

Listen to learn more about the history of the podcast, some of John, Colin, and Brittany's favorite memories, the impact they have seen from the interviews, and some teasers of what the future may hold for the podcast.

Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.

MediQuant has been providing health data management and active archiving since 1999. In this video, CEO Jim Jacobs describes how they seek “one patient, one record” so that providers have complete and accurate data for the patients they serve. In addition to fulfilling organizational needs such as compliance and enhanced patient care, Jacobs believes that preserving data from legacy systems has wide-reaching benefits. For instance, one customer is using AI to process ten years’ worth of data to prove that a denial of treatment was unwarranted. But providers struggle because many have more than a thousand systems holding data, and find themselves with even more redundant systems after mergers or acquisitions. Decommissioning systems is a complex task, while systems that are overlooked are at risk of breaches. Learn more about MediQuant: https://www.mediquant.com/ Health IT Community: https://www.healthcareittoday.com/

In this intriguing video, important advances in transparency of health care prices are explained by Mark Galvin, Founder, President and CEO at TALON at the HCAA conference in Las Vegas. Two “watershed moments” have been overlooked by most people, while media coverage focuses on other things such as the No Surprises Act. Learn more about TALON: https://talonhealthtech.com/ Health IT Community: https://www.healthcareittoday.com/

One of the hottest topics in healthcare and particularly at the HIMSS 2024 conference is ambient clinical voice.  We haven't seen this much universal interest in a health IT product since the government offered $36 billion in stimulus money for EHR software.  However, this feels very different since healthcare organizations are evaluating ambient clinical voice solutions on their merit versus chasing government money.  They're doing this because the benefits of this technology are so impactful on doctors and patients. While at the conference, I had a chance to sit down with Saurabh Singh, VP of Sunoh, and Rakhee Langer, VP of Sunoh.ai, to learn more about how Sunoh.ai has progressed since we last did an overview video of their solution.  They share with us some interesting perspectives on how ambient listening is changing the healthcare landscape.  Plus, they share some great stories from their end users who are using the product including one where a doctor is able to get home early to their family.  These stories illustrate the impact of this solution. Learn more about Sunoh: https://sunoh.ai/ Healthcare IT Community: https://www.healthcareittoday.com/

Interoperability is not just about exchanging clinical data from an EHR; it is a potential game-changer for the financial side of healthcare too. A seamless transfer of data in the revenue cycle process results in optimal reimbursement, reduced administration costs, and fewer surprises for patients. Healthcare IT Today sat down with Juli Forde Smith, Director of Strategic Partnerships at ZOLL Data Systems and Erica Gregory, Senior Vice President at Netsmart to discuss interoperability for revenue cycle management (RCM). Learn more about ZOLL Data at https://www.zolldata.com/ Learn more about Netsmart at https://www.ntst.com/ Learn more about Inovalon at https://www.inovalon.com/ Find more great health IT content at https://www.healthcareittoday.com/

We've written a number of articles on the Nuance DAX (now called Nuance DAX Copilot aligning with Microsoft's Copilot) ambient clinical voice solution.  Nuance and Microsoft recently announced that DAX Copilot was going to be fully embedded in Epic's Haiku and Hyperdrive to provide Epic users easy access to the DAX copilot solution. Peter Durlach, who was with Nuance a long time and is now CVP, chief strategy officer, Microsoft Health and Life Sciences, describes the benefits of the integration in this video, with a focus on their integration and partnership with Epic. Learn more about Nuance: https://www.nuance.com/healthcare.html Health IT Community: https://www.healthcareittoday.com/

Many of us look forward to digital interactions in health care that work as simply as a retail sale or airline reservation. Don Rucker, MD, chief strategy officer at 1upHealth, shows us in this video how current regulations and FHIR standards will actually make that happen. In a fast-paced exchanged with John Lynn of Healthcare IT Today, Rucker covers regulations and evolving data exchange standards that foster interoperability and data analytics. “The real point of interoperability is continuous, real-time computing,” according to Rucker. He points out that not just payers, but some employers, are demanding access to claims information in order to run analytics. Learn more about 1upHealth: https://1up.health/ Health IT Community: https://www.healthcareittoday.com/

A clinical trial can cost hundreds of millions of dollars, and one of the major contributors to costs is recruiting and keeping human subjects. According to Dr. Raviv Pryluk, PhD, CEO and co-founder at PhaseV, machine learning can cut the number of subjects by 30 to 50 percent. In this video, he describes other ways that AI can make drug development more efficient. Learn more about PhaseV: https://phasevtrials.com/ Health IT Community: https://www.healthcareittoday.com/

Will governments regulate the use of AI in healthcare? And if they do, what restrictions or guardrails would likely be put into place? Caleb Williamson, State Public Policy Counsel at the Connected Health Initiative gives us the inside scoop. Learn more about the Connected Health Initiative at https://connectedhi.com/ Find more great health IT content at https://www.healthcareittoday.com/

There are many books about design, but a recent book by Craig Joseph, MD and Jerome Pagani, Designing for Health: The Human-Centered Approach, applies design principles to EHRs and to IT systems in general. In this video, Dr. Joseph, chief medical officer at Nordic, explains some of the experiences and achievements that lay behind the book. Learn more about Nordic: https://www.nordicglobal.com/ Designing for Health: The Human-Centered Approach: https://amzn.to/3uJkmWL Health IT Community: https://www.healthcareittoday.com/

The team at St. Joseph’s Health System in NJ implemented computer assisted professional coding (CAPC) to streamline their revenue cycle management processes. The resulting improvements are helping the organization be more resilient in these challenging times. Dr. Beth Kushner, Chief Medical Information Officer at St. Joseph's, recent sat down with Healthcare IT Today to discuss the revenue cycle management (RCM) improvements her team has made. Learn more about St. Joseph's at https://www.stjosephshealth.org/ Learn more about AGS Health at https://www.agshealth.com/ Find more great health IT content at https://www.healthcareittoday.com/

DeepScribe is dedicated to creating medical notes that are not just accurate, but have a human feel that reflects the individual physician’s style. Matthew Ko, cofounder and president, COO, explains in this video how they developed a highly customizable and accurate ambient voice solution. Learn more about DeepScribe: https://www.deepscribe.ai/ Health IT Community: https://www.healthcareittoday.com/

The latest report from Panda Health reveals that patient self-scheduling is a top priority for hospital leaders and adoption is expected to double by 2025. At the other end of the spectrum are chatbots where ROI is considered murky. The Digital Health Tipping Point report by Panda Health provides key insights into the value that healthcare leaders see in digital health technologies. The report’s findings give a clear indication where investments are likely going to be made and where they may be scaled back. To get the inside scoop on the report, Healthcare IT Today sat down with Ryan Bengtson, President and COO at Panda Health. Learn more about Panda Health at https://panda.health/ Download the Digital Health Tipping Point Report at https://panda.health/news/the-digital-health-tipping-point/ Find more great health IT content at https://www.healthcareittoday.com/

Tom Herzog, chief operating officer of Netsmart, says that “digitization has always been about entering data into the system” and that users are asking, “What does the system do for me?” It’s time to “aggregate” that data and get a million “second opinions.” Matthew Arnheiter, senior vice president of innovations, described Netsmart’s project with the Missouri Behavioral Health Council (MBHC) to use predictive analytics and identify people at risk of suicide. Their AI system ingested data across the “silos” of more than 30 behavioral health providers and other sources, such as death certificates of those who took their own lives. Using this data, clinicians could hook up with people in the ER and make sure they had a primary care provider to return to. The results were not only fewer ER visits, but more access to care. Learn more about Netsmart: https://www.ntst.com/ Health IT Community: https://www.healthcareittoday.com/

This video presents the current and upcoming features of the ambient clinical voice solutions from Innovaccer, notably its InScribe analytics tool. It is currently offered in ambulatory settings and integrates with major EHRs. According to Abhinav Shashank, CEO and co-founder, the chief differentiating factor of InScribe comes from its integration with other systems: clinical, claims, and labs data. Dr. David Nace, chief medical officer, says that the tool draws on a “holistic, 360-degree” patient record and goes far beyond basic SOAP notes, able to produce the much more complex initial notes and consult notes. Referrals and orders can be done as part of the workflow. Learn more about Innovaccer: https://innovaccer.com/ Health IT Community: https://www.healthcareittoday.com/

UiPath has been expanding the scope of automation for years, most recently by applying generative AI, In this extensive interview Jason Warrelmann, Global Director of Healthcare, describes many of the current and future areas ripe for automation. Beyond the details, the video is well worth watching for Warrelmann’s vision of how automation can extend into new areas of health care to relieve burdens on clinicians and administrators. Learn more about UiPath: https://www.uipath.com/ Health IT Community: https://www.healthcareittoday.com/

In this short video, Livia Robic, Product Manager BeamO at Withings, introduces their new BeamO device, which is awaiting regulatory approval and will probably be released at the end of 2024. BeamO introduces a new “multiscope category” of device. It combines a thermometer, EKG monitor, pulse oximeter, and stethoscope. Using these four components, the device should be useful in a wide range of situations ranging from postoperative recovery to behavioral change. Learn more about Withings: https://www.withings.com/us/en/ Health IT Community: https://www.healthcareittoday.com/

Physical therapists have unique needs for an ambient clinical voice solution. They are constantly walking about the floor, chatting with different patients and watching how many reps and sets they do. Comprehend PT uniquely meets the PT’s needs and allows the therapist to create notes in their particular tone and style just by speaking while they work. The inputs are called “mini brain dumps” by CEO Jake Michalski. In this video, Michalski takes us in our imagination to a PT setting. The therapist carries a phone in their pocket, speaking whenever a patient completes an exercise. Both intakes (longer and more detailed) and routine PT visits are handle. The AI can also recognize and filter out idle chat that PTs and patients often have about vacations, children, and so forth. Learn more about Comprehend PT: https://comprehendpt.ai/ Health IT Community: https://www.healthcareittoday.com/

Envision Radiology wanted more control over how healthcare information was shared so they could focus on delivering outstanding patient experience and outcomes. With DataFirst’s Silverback platform and close partnership, they achieved their goal. At the 2023 Annual RSNA Conference (RSNA23), Healthcare IT Today arranged for an exclusive interview with Beau Jones, President & CEO at DataFirst and Jeff Emery, CIO/CTO at Envision Radiology to learn more about their deep collaboration. Learn more about Envision Radiology at: https://www.envrad.com/ Learn more about DataFirst at: https://www.datafirst.com/ Find more great health IT content at https://www.healthcareittoday.com/

For decades KLAS Research (KLAS) has been a go-to resource for healthcare IT research that helps organization make informed technology decisions. Their traditional audience has been IT buyers at healthcare organizations which they continue to serve well. However, KLAS has smartly recognized the need to expand beyond this audience to include other healthcare stakeholders. Over the past several years, the company has begun to offer content designed specifically to talk to clinicians about healthcare IT. More importantly KLAS, has incorporated the perspectives from this important stakeholder group into their research reports. Healthcare IT Today spoke with Adam Gale, Co-Founder & CEO at KLAS about their focus on patients. Learn more about KLAS Research at https://klasresearch.com/ Find more great health IT content at https://www.healthcareittoday.com/

IT compliance and automation pose both risks and opportunities for healthcare organizations. Done poorly, it can cost a healthcare organization a lot of money, reputation, and trust with patients. Done well, healthcare organizations can work more efficiently, reduce compliance risk, and improve patient and staff experience. Our recent panel of experts discussed how the latest technology and AI can be used to improve IT compliance and leverage automation effectively. Watch their entire discussion to learn simple techniques that don’t get enough attention like automating email signatures, HIPAA risk assessments, routing faxes automatically, and much more. Learn more about Exclaimer: https://exclaimer.com/ Health IT Community: https://www.healthcareittoday.com/

The Office of the National Coordinator (ONC) keeps releasing new rules to address the urgent need for data exchange. The Trusted Exchange Framework and Common Agreement (TEFCA) was followed recently by the Health Data, Technology, and Interoperability: Certification Program Updates, Algorithm Transparency, and Information Sharing (HTI-1) Final Rule. In this video, Jill DeGraff, Senior Vice President, Regulatory at b.well Connected Health goes deeply into these new rules and explains their value as well as the demands they place on health care systems. Learn more about b.well Connected Health: https://www.icanbwell.com/ Health IT Community: https://www.healthcareittoday.com/

According to Saurabh Singh, VP of Sunoh, the success of ambient clinical voice depends on much more than the accuracy of the recording. Sunoh "checks the boxes" when it comes to meeting the needs of physicians' workflows and differences. Sunoh's solution can take input from many different sources: mobile devices, and laptop or desktop computers. This makes it easy to deploy in different rooms and settings. At the end of a clinical session, Sunoh generates a structured note tailored to the EHR within 30 to 60 seconds. Note generation is fully automated. The doctor can edit the note manually or using voice detection, and the results are fully integrated into the EHR. (They currently support eClinicalWorks, but are working with other vendors to support more EHRs.) Learn more about Sunoh.ai: https://sunoh.ai/ Health IT Community: https://www.healthcareittoday.com/

Speke is a premium service that provides scribal services to clinicians. While many companies boast of creating clinical notes purely through natural language processing and AI, Speke leverages ambient clinical voice together with human scribes to create a higher quality note for the clinician. Executive Vice President Vadim Khazan justifies the choices made by Speke, which is part of the company ScribeAmerica, by posing a trade-off. Despite "staggering advances in natural language processing," AI-generated notes are rarely correct in all details and sometimes have major lapses. Thus, the doctor has to spend more time correcting the note than with a well-trained human scribe. Learn more about ScribeAmerica: https://www.scribeamerica.com/speke/ Health IT Community: https://www.healthcareittoday.com/

When most of us think of modular buildings, we picture those trailer-like structures on construction sites – the ones with panel walls and the electrical wire that dangles outside. Modern modular buildings are a far cry from those flimsy seventies-era trailers. Modern modular buildings are marvels of technology and engineering. To learn more, Healthcare IT Today went to visit Fero International, a company that fabricates advanced modular buildings for the healthcare, education and municipal markets. We sat down with Fero’s CEO, Sabrina Fiorellino to learn more. Learn more about Fero International at: https://ferointl.com/ Find more great health IT content at https://www.healthcareittoday.com/ Disclosure: Colin Hung advises Fero International through ventureLAB, a non-profit Canadian innovation hub.

Stephanie Lahr, MD, CHCIO and president of Artisight, envisions a future where every hospital room hosts a camera and speaker in order to support two-way video. Hospitals are using Artisight's capabilities for remote support of nurses, but they are expanding to other disciplines as well. When you leverage nurses at the bedside and others watching over video, each can focus on different aspects of care. The physically present nurse has more time to spend with the patient. Although this practice may seem like it requires more staff, Lahr says they've found that splitting the work saves time. Learn more about Artisight: https://artisight.com/ Health IT Community: https://www.healthcareittoday.com/

This far-ranging video examines the current uses and future prospects for AI through the eyes of two experts from UST: Adnan Masood, PhD, Chief AI Architect, and Anand Nair, Head of Healthcare Payer. Masood pointed out that there is little point to regulating research and development in AI, because the rules tend to miss the point and impose unnecessary burdens. However, regulating the application of AI is useful, and Masood would like to see more of it. Singapore has led the way with regulation, and the EU is “moving fast.” He mentioned positively a recent AI risk management framework (RMF) from NIST as a step making AI more fair, safe, and explainable. Learn more about UST: https://www.ust.com/ Health IT Community: https://www.healthcareittoday.com/

One could say that Amazon.com launched the modern computing era when it released Amazon Web Services more than 17 years ago. In this video, we learn about the company’s focus on health care during the past nine years from Dr. Angela A. Shippy, Amazon Web Services’ Clinical Innovation Lead for Healthcare and Senior Physician Executive at the AWS re:Invent conference. Complex analytics, such as machine learning, require a lot of compute resources. Shippy points out that once you go into the cloud, you have these “tools at your fingerprints.” She says that some clinical sites use predictive analytics on AWS to determine what staff and supplies they need at each shift. Learn more about AWS: https://aws.amazon.com/health/ Health IT Community: https://www.healthcareittoday.com/

What does patient-centered mean for a radiology practice? For Raleigh Radiology it means providing patients with the convenience, control, and access they are expecting. Their team chose PocketHealth to accelerate their patient-centricity efforts. Healthcare IT Today sat down with Frank Manole, Chief Operating Officer at Raleigh Radiology and Rishi Nayyar, Co-Founder & CEO of PocketHealth to learn more about their collaboration and how they are improving the patient journey. Learn more about Raleigh Radiology at https://www.raleighrad.com/ Learn more about PocketHealth at https://www.pockethealth.com/ Find more great health IT content at https://www.healthcareittoday.com/

Few people want to think about their health all the time, but many of us step on a scale every morning. Antoine Robiliard, vice president of Withings Health Solutions, explores the tensions of this interaction and the potential for making positive changes in patient lives in this video. Withings's scales measure much more than weight: some can also report BMI, body composition, and electrochemical skin conductance, which helps diagnose the neuropathies and foot ulcers that are common in people with diabetes. The Body Pro includes a cellular connection so that it can be used by people who lack WiFi connections and mobile phones. And the new Body Pro 2 connects the patient with their health care provider, offering the provider means to understand the patient better and engage with them to improve health.  The Body Pro 2 has a diabetes module, and more modules are expected to cover other health conditions. Learn more about Withings Health Solutions: https://withingshealthsolutions.com/ Health IT Community: https://www.healthcareittoday.com/

Another area where we haven't enabled pharmacists has to do with pharmacy interoperability.  While almost every pharmacy out there now supports ePrescribing, the healthcare industry has fallen short when it comes to ensuring that pharmacists have full access to all of the prescriptions that have been filled for a patient.  This puts patients into the untenable position of filling all their prescriptions at one location which can mean paying more for the same prescriptions or patients filling their prescriptions at multiple locations and the pharmacist doesn't know about all the prescriptions a patient has filled. This was one of the many important topics I discussed with Cam Deemer, CEO at DrFirst, and Pooja Babbrah, Practice Lead, Pharmacy & PBM Services at Point of Care Partners, in a recent interview with Healthcare IT Today.  In our discussion, we talk about early approaches to ePrescribing and how those efforts have led us to where we are at today including pharmacy interoperability (or lack thereof).  Babbrah and Deemer have been on the front lines of these efforts and share important perspectives on what is changing now that has them hopeful for the future of ePrescribing and pharmacy interoperability. Babbrah had also just attended the ONC Annual meeting and shares with us how ONC's interoperability and efforts to stop information blocking are going to impact medication sharing.  She pointed out that ONC choosing to include a session on pharmacy interoperability and the fact that it was well attended were good steps forward in recognizing the importance of sharing medication data including with the pharmacy. Learn more about DrFirst: https://drfirst.com/ Learn more about Point of Care Partners: https://www.pocp.com/ Health IT Community: https://www.healthcareittoday.com/

NextGen Healthcare is taking a methodical approach to AI and deploying it in places based on customer demand and where it will have maximum positive impact. Right now, that means using ambient clinical voice to generate SOAP notes. The company is also delivering more mobile capability to enable street medicine. In an exclusive interview with Healthcare IT, David Sides, Chief Executive Officer and Dr. Robert (Bob) Murry, Chief Medical Officer at NextGen Healthcare (NextGen) sat down to explain their AI strategy, their view on AI in healthcare, and their plans to support customers with street medicine programs. We caught up with them at their 2023 User Group Meeting (#NextGenUGM23) in Orlando Florida. Learn more about NextGen at https://www.nextgen.com/ Find more great health IT content at https://www.healthcareittoday.com/

Equipped with NextGen Healthcare’s mobile application and other tech, Neighborhood Health, an FQHC in Nashville TN, is bringing care to the streets of the city - literally. Learn more about this grassroots approach to meeting patients where they are. Healthcare IT Today caught up with Anthony Villanueva, the CIO of Neighborhood Health after he presented at the NextGen User conference. Together with Dr. Ebony Funches from Venice Family Clinic, Villanueva shared insights and strategies for street medicine programs. Learn more about Neighborhood Health at https://www.neighborhoodhealthtn.org/ Find more great health IT content at https://www.healthcareittoday.com/

At the 2023 NextGen Healthcare User Group Meeting (#NextGenUGM23), Healthcare IT Today had the opportunity to speak with Sri Velamoor, Chief Growth & Strategy Officer. We wanted to learn more about the company’s AI plans and what the initial reaction has been to their AI-powered ambient clinical voice solution called Ambient Assist. Learn more about NextGen Healthcare at https://www.nextgen.com/ Find more great health IT content at https://www.healthcareittoday.com/

Started in 2018, Abridge now offers analytical generative AI to more than 55 specialties and many languages. In this video CEO and co-founder Shiv Rao, MD discusses their approach to quality, and how they can help with clinical notes, ordering, coding billing, and other aspects of health care using ambient clinical voice. Learn more about Abridge: https://www.abridge.com/ Health IT Community: https://www.healthcareittoday.com/

Wolters Kluwer Health offers a service called UpToDate, consulted by doctors around the world to help their clinical decision making. In this video, chief medical officer Peter Bonis explains how they are adding a large language model (LLM), the technology currently popular in generative AI. Bonis also offers a broad overview of trends in digital health. Learn more about Wolters Kluwer Health: https://www.wolterskluwer.com/en/health Health IT Community: https://www.healthcareittoday.com/

Corti offers AI-based, ambient clinical voice support for physicians and nurses. Because the solution is fully automated and works in real-time, it can make recommendations during a patient interview, such as suggesting extra questions to ask or the direction for further investigations and treatment. The tool can take input from a local microphone and display its recommendations on the clinician’s computer screen or device. The clinician has control over the amount of intervention the solution provides. It can also generate notes, suggest coding, and do other tasks for the clinician. In this video, co-founder and CTO Lars Maaløe explains the research that went into their predictive modeling, and how they designed their models, update them for new specialties and use cases, and continuously improve quality. He stresses that the clinicians don’t have to adapt their previous ways of working to use the technology, which forms “the shell around their workflow.” Learn more about Corti: https://www.corti.ai/ Health IT Community: https://www.healthcareittoday.com/

CareSTL Health has to conserve resources. As a federally qualified health center (FQHC) in St. Louis, MO, CareSTL Health serves people with no insurance. Patients often have trouble getting access to health cares services, suffer from serious illnesses, and need a lot of reassurance and communication to establish trust. Analytics in their eClinicalWorks EHR helps this front-line organization in several ways, according to Chief Medical Officer Hari Nallapaneni, M.D. Watch this interview with Hari Nallapaneni MD, for more details about this FQHC and its approach to healthcare for the most needy. Learn more about CareSTL Health: https://carestlhealth.org/ Learn more about eClinicalWorks: https://www.eclinicalworks.com/ Health IT Community: https://www.healthcareittoday.com/

The next public health pronouncement or clinical treatment might emerge from synthetic data: rows of totally invented people that contain no real data but reflects the actual characteristics of a population such as race, gender, and medical conditions. Synthetic data plus large language models (LLMs), which lie at the base of current generative AI, provide "the world's most powerful research assistant" in the words of Josh Rubel, chief commercial officer for MDClone. This video contains a wide-ranging discussion between Rubel and interviewer John Lynn about the current applications and future possibilities of synthetic data, LLMs, and generative AI. Learn more about MDClone: https://www.mdclone.com/ Health IT Community: https://www.healthcareittoday.com/

Sun Life Health, a Federally Qualified Health Center (FQHC) near Phoenix, Arizona, is leveraging their eClinicalWorks EHR platform to persuade patients to get the care they need. By closing these care gaps, not only are they better serving the community, Sun Life Health is also able to secure more federal funding. Learn more about Sun Life Health: https://www.sunlifehealth.org/ Learn more about eClinicalWorks: https://www.eclinicalworks.com/ Learn more about Healow Insights: https://www.healowinsights.com/ Health IT Community: https://www.healthcareittoday.com/

MRO wants to make the exchange of data between providers and payers more frictionless. They have developed new solutions that cater to this payer-provider interface. By bridging this data gap, MRO aims to enhance trust between providers and payers. Recently, the company announced the release of new solutions aimed at improving the flow of data between provider organizations and payers - Payer Hub, and Payer Exchange. To find out more, Healthcare IT Today sat down with Matt Wildman, Chief Commercial Officer at MRO. Learn more about MRO at https://mrocorp.com/ Find more great health IT content at https://www.healthcareittoday.com/