Better Billing Today
By Spark Billing Services
Better Billing TodayMay 24, 2023
Ep. 24: Working Genius with Cheri Anderson
In this episode we're joined once again by Emotional Intelligence coach Cheri Anderson from Good Life Productions. We cover topics related to EQ such as the Working Genius, DISC Profiles and more!
Ep. 23: Christian Sanon
In this episode we sat down with Christian Sanon of Look Up Therapy, a practice based in Palm Beach County, Florida that delivers therapies to children with autism spectrum disorder and other diagnoses.
Ep. 22: Dr. Azza Diasti-Kennedy
In this episode we sat down with Dr. Azza of Pet Harmony, an upcoming telehealth app connecting pets and pet-parents with veterinarians.
Ep. 21: Isis Abreu
In this episode we're talking with medical billing & coding specialist Isis Abreu.
Ep. 20: Austin McDonough
In this episode we're joined by Advanced MD Consultant Austin McDonough.
Ep. 19: Emotional Intelligence with Cheri Anderson
In this episode we're joined by Emotional Intelligence coach Cheri Anderson from Good Life Productions. 10 Week EQ Workshop (register before 09/26/23): https://goodlifeproductions.org/leadership-eq-workshop
Ep. 18: Elephant Ears & Healthcare
In this episode we cover an article from The Minnesota Reformer detailing a hospital that is turning away patients if they have too much unpaid medical debt. Articles: https://minnesotareformer.com/briefs/minnesota-attorney-general-launches-investigation-of-allina-healths-billing-practices/ https://www.nytimes.com/2023/06/01/business/allina-health-hospital-debt.html Free Resource: https://sparkbillingservices.com/medical-scheduler-hiring-guide Have a billing story or question to share? Send them in to office@betterbillingtoday.com
Ep. 17: Diagnosis: FRAUD
In this episode we discuss an article covering a fraud investigation into Vanderbilt University's transgender care clinic after video of the doctor details how she 'manipulates' treatment codes to lower patients' bills Articles: https://www.dailymail.co.uk/news/article-12365283/Tennessee-opens-FRAUD-investigation-Vanderbilt-Universitys-transgender-care-clinic-video-doctor-detailing-manipulates-treatment-codes-lower-patients-bills.html?ITO=applenews-us Video: https://www.youtube.com/watch?v=dVM72phvjyM Free Resource: https://sparkbillingservices.com/medical-scheduler-hiring-guide Have a billing story or question to share? Send them in to office@betterbillingtoday.com
Ep. 16: A $17 Billion Dollar Band-A.I.d
In this episode we cover an article from The Wall Street Journal detailing a Health Tech startup where humans do a lot of work correcting mistakes made by A.I. Articles: https://apple.news/AlXuQzhceTAGBunNoAZ4wjw Free Resource: https://sparkbillingservices.com/medical-scheduler-hiring-guide Have a billing story or question to share? Send them in to office@betterbillingtoday.com
Ep. 15: Rebecca Acton
In this episode we sit down with Rebecca Acton from Gavric Chiropractic Clinic in Oak Creek, WI. We discuss her journey in the medical industry and how she came to be the office manager assisting Dr. Gavric. Articles: https://rollcall.com/2023/07/07/biden-administration-targets-unexpected-health-costs/ Free Resource: https://sparkbillingservices.com/medical-scheduler-hiring-guide Have a billing story or question to share? Send them in to office@betterbillingtoday.com
Ep. 14: Dr. Herman Matallana
In this episode we interview Dr. Herman Matallana of Family Care ENT in Lakeland, FL
Articles: https://finance.yahoo.com/news/health-insurance-execs-we-need-to-take-a-hard-look-at-billing-practices-191635656.html
Free Resource: https://sparkbillingservices.com/medical-scheduler-hiring-guide
Have a billing story or question to share? Send them in to office@betterbillingtoday.com
Ep. 13: Skills & Characteristics
In this episode we cover what Skills & Characteristics you should be looking for in a Medical Scheduler. Articles: https://www.geekwire.com/2023/healthcare-billing-and-claims-automation-startup-outbound-ai-raises-16m/ Free Resource: https://sparkbillingservices.com/medical-scheduler-hiring-guide Have a billing story or question to share? Send them in to office@betterbillingtoday.com
Ep. 12: The First Day
In this episode we cover what your new Medical Scheduler's First Day on the job should look like.
Articles:
https://revcycleintelligence.com/news/oig-medicare-overpayments-due-to-coding-discrepancies-totaled-22.5m
Free Resource: https://sparkbillingservices.com/medical-scheduler-hiring-guide
Have a billing story or question to share? Send them in to office@betterbillingtoday.com
Ep. 11: Asking The Right Questions
In this episode we cover what questions to ask when hiring a medical scheduler. Articles: https://financebuzz.com/understanding-health-insurance-codes Free Resource: https://sparkbillingservices.com/medical-scheduler-hiring-guide Have a billing story or question to share? Send them in to office@betterbillingtoday.com
Ep. 10: Using Training To Fill The Gaps
Articles: https://www.healthcareitnews.com/news/florida-bans-offshore-health-record-storage-0
https://www-natlawreview-com.cdn.ampproject.org/c/s/www.natlawreview.com/article/florida-bans-offshoring-certain-patient-information?amp
https://www.healthcareitnews.com/video/why-eliminating-proprietary-structures-medical-data-storage-key
https://www.healthcareitnews.com/news/think-offshoring-phi-safe-you-may-not-be-covered-if-business-associate-breaches-data
Free Resource: https://sparkbillingservices.com/medical-scheduler-hiring-guide
Have a billing story or question to share? Send them in to office@betterbillingtoday.com
Ep. 9: Hiring A Medical Scheduler
In this episode we cover how to track performance when hiring a medical scheduler. Articles: https://prospect.org/health/2023-05-26-hospitals-quick-cash-medical-credit-cards/ Free Resource: https://sparkbillingservices.com/medical-scheduler-hiring-guide Have a billing story or question to share? Send them in to office@betterbillingtoday.com
Ep. 8: Victoria Moll - Getting Into Medical Coding
In this episode we hear from special guest Victoria Moll on how she got into medical coding.
Victoria's Website: https://contempocoding.com
Articles:
https://mticollege.edu/blog/healthcare/medical-billing-and-coding-professional/medical-billing-job-outlook/
https://nursejournal.org/healthcare/medical-billing-and-coding/are-medical-billers-and-coders-in-demand/
Free Resource: https://sparkbillingservices.com/medical-scheduler-hiring-guide
Have a billing story or question to share? Send them in to office@betterbillingtoday.com
Ep. 7: The Road From Seven To Eight
In this episode we discuss what it takes to bring your medical practice 10 percent closer to being a 10/10 for your patients and your staff. Free Resource: https://sparkbillingservices.com/medical-scheduler-hiring-guide
Have a billing story or question to share? Send them in to office@betterbillingtoday.com
Ep. 6: The Costs of Upcoding
In this episode we discuss the costly nature of upcoding and what it can mean for even a small medical practice.
News Article: https://www.ctinsider.com/news/article/yale-bridgeport-hospital-medicaid-medicare-fraud-18088260.php Free Guide: https://sparkbillingservices.com/5k-in-15-minutes Have a billing story or question to share? Send them in to office@betterbillingtoday.com
Ep. 5: Outsourcing Patient Financing
In this episode we discuss an article from Healthcare Finance that highlights a study showing that most providers are seeking to outsource patient financing. News Article: https://www.healthcarefinancenews.com/news/most-providers-seeking-outsource-patient-financing Free Guide: https://sparkbillingservices.com/5k-in-15-minutes Have a billing story or question to share? Send them in to office@betterbillingtoday.com
Ep. 4: Undercoding Leads to Lost Revenue
In this episode we discuss an NPR article where a mother was caught by surprise with a six-figure medical bill. We also discuss in this episode how providers are undercoding which leads to uncollected revenue. News Article: https://www.npr.org/sections/health-shots/2023/02/28/1159786893/a-surprise-billing-law-loophole-her-pregnancy-led-to-a-six-figure-hospital-bill Free Guide: https://sparkbillingservices.com/5k-in-15-minutes Have a billing story or question to share? Send them in to office@betterbillingtoday.com
Ep. 3: Medical Cyber-Security with Joshua Sitta
In this episode our special guest Joshua Sitta of cyber-security firm Sittadel discusses a recent article covering 6 different hospitals that experienced a security breach in Alabama
News Article: https://www.al.com/news/2023/04/company-with-6-hospitals-in-alabama-says-patient-info-may-have-been-disclosed-in-cybersecurity-incident.html
Free Guide: https://sparkbillingservices.com/5k-in-15-minutes
Have a billing story or question to share? Send them in to office@betterbillingtoday.com
Ep. 2: How You Can Find $5k in 15 Minutes - Part 2
In this episode we discuss 4 strategies that can help your medical practice recover uncollected revenue. News Article: https://www.vox.com/even-better/23661759/reduce-health-care-costs-medical-bills Free Guide: https://sparkbillingservices.com/5k-in-15-minutes Have a billing story or question to share? Send them in to office@betterbillingtoday.com
Ep. 1: How You Can Find $5k in 15 Minutes - Part 1
In this episode we discuss 3 strategies that can help your medical practice recover uncollected revenue.
News Article: https://abc7ny.com/bill-new-jersey-double-pay-insurance/13006200/
Free Guide: https://sparkbillingservices.com/5k-in-15-minutes
Have a billing story or question to share? Send them in to office@betterbillingtoday.com