Wrench Turners Podcast

"I'm not a desk person. There's no way I could sit at a desk and sit there all day and do nothing." - Madison

This week on Wrench Turners Podcast

RSE Mechanic

Madison Wheeler

Key Takeaways:

1️⃣ Stable routines lead to success.

2️⃣ Old vs New; not the same diagnostic steps.

3️⃣ Having faith in yourself can change outcomes.

Let’s get into it.

J.

—-

I’m Joshua Taylor and at Wrench Turners, we're developing Technicians into High-Value Leaders. Click my name + follow + 🔔 to get daily automotive service content.

You can find Wrench Turners Merch here:

https://lnkd.in/g9tR8ZcF

Get into Riverside.fm for FREE (my recording software)

https://lnkd.in/g6c9wKk2

Summary

In this conversation, Joshua Taylor interviews Madison Wheeler, a female mechanic, about her journey into the automotive industry. Madison shares how her interest in trucks and a desire for a more stable routine led her to pursue a career as a mechanic. She started in heavy-duty vehicles and then transitioned to working at a Toyota dealership before moving to a Nissan dealership. Madison discusses the differences between working on Toyota and Nissan vehicles, highlighting the engineering and manufacturing variances. She also mentions the challenges of diagnosing and repairing custom and classic cars at an independent shop. In this conversation, Madison discusses the challenges of transitioning from working on old cars to new cars within the same day. She also shares her experiences working at a Toyota dealership, Nissan dealership, and an independent shop. Madison highlights the importance of leadership and how it can impact a mechanic's happiness and productivity. She advises mechanics to have faith in themselves, work smarter not harder, and appreciate the support and guidance of their leaders.

00:00 Introduction and Technical Difficulties

01:32 Getting Into the Automotive Industry

06:03 First Year as a Mechanic

08:43 Transition to Nissan and Meeting Richard Mueller

11:19 Difference Between Toyota and Nissan

12:40 Different Car Brands and Models

13:16 Simplicity in Manufacturing

14:08 Working on German Cars

14:53 Challenging Repairs and Diagnostics

16:28 Switching Between Old and New Cars

17:04 Advancements in Diagnostic Tools

18:01 Working on Different Car Models

19:00 Importance of Leadership in the Workplace

20:00 Advice for Mechanics

21:42 Appreciating Good Leadership

24:55 Overcoming Challenges as a Female Mechanic

31:03 Importance of Appreciation and Respect

"Be more concerned about the job you're getting paid for than getting paid for the job you're doing" - Christopher

This week on Wrench Turners Podcast

Master Technician, Race Car Mechanic, and Shop Foreman

Cobourg Mazda

Christopher Johnson

Key Takeaways:

1️⃣ Christopher's passion for racing sparked his career in automotive. "Personal Interests" can drive a long career in automotive.

2️⃣ Bringing outside experiences into a dealership can help provide a perspective that the team and business may have never experienced before.

3️⃣ Accountability and a willingness to learn from mistakes are key to professional development and respect in the automotive industry.

Let’s get into it.

J.

—-

I’m Joshua Taylor and at Wrench Turners, we're developing Technicians into High-Value Leaders. Click my name + follow + 🔔 to get daily automotive service content.

You can find Wrench Turners Merch here:

https://lnkd.in/g9tR8ZcF

Get into Riverside.fm for FREE (my recording software)

https://lnkd.in/g6c9wKk2

Summary

In this episode, Christopher Johnson shares his journey in the automotive industry, from his early fascination with racing to his experiences working at race shops and dealerships. He emphasizes the importance of holding oneself accountable and taking pride in the work being done. Christopher's advice for mechanics is to focus on doing the job they are getting paid for, rather than worrying about how much they are getting paid for the job. Overall, his story highlights the passion and dedication required to succeed in the automotive industry.

Chapters

00:00 Introduction

00:36 Getting into Automotive

02:23 Early Racing Experiences

04:42 First Year Working on Cars

06:04 Apprenticeship Experience

07:57 Working at a Race Shop

08:54 Transition to a Dealership

12:04 Working on Race Cars

16:57 Transition to Mazda Dealership

19:27 Moving Back to Coburg

23:33 Advice for Mechanics

26:19 Conclusion

Retaining Knowledge - 10 Mill Mastery - Series 9 - Episode 2

The Lads: Marshall Sheldon Stephan Dos Santos Richard Mueller Russell Wickham

Summary

The conversation revolves around the topic of how to remember and retain knowledge in the field of automotive repair. The participants discuss various strategies, including teaching others, writing things down, creating Google Docs, and sharing information with colleagues. They also mention the importance of accessing stored bulletins and notes, as well as the value of hands-on experience and learning from the school of hard knocks. The conversation highlights the need for continuous learning and the challenges of staying up-to-date in a rapidly evolving industry.

Takeaways

• Teaching others helps in revisiting and retaining knowledge.
• Writing things down, creating Google Docs, and storing information online can aid in remembering and recalling information.
• Accessing stored bulletins and notes can provide valuable guidance when working on older vehicles.
• Hands-on experience and learning from the school of hard knocks are essential for retaining knowledge.
• Continuous learning is crucial in the automotive repair industry to keep up with advancements and changes.

J. — I’m Joshua Taylor and at Wrench Turners, we're developing Technicians into High-Value Leaders. Click my name + follow + 🔔 to get daily automotive service content. You can find Wrench Turners Merch here: https://lnkd.in/g9tR8ZcF Check out the Website here: www.wrenchturners.online

"Don't make long-term decisions on short-term emotions" - Kevin

This week on Wrench Turners Podcast

Technician, Professor, Consultant, and Entrepreneur

WholeFleet Diagnostics and VieTech Training & Consulting Inc.

Kevin Vieth

Key Takeaways:

1️⃣ The early years in the automotive industry emphasize mastering basic tasks and the necessity of investing in advanced equipment and training to stay competitive, especially with evolving technologies like EVs.

2️⃣ Addressing the educational gap with updated training that includes technical skills, soft skills, and leadership development is vital due to the loss of experienced leaders and the need for a positive work culture.

3️⃣ Encouraging continuous self-development and structured, comprehensive training is essential for filling the mentorship void, ensuring technicians stay updated and motivated, thereby fostering the growth of well-rounded professionals in the automotive industry.

Let’s get into it.

J.

—-

I’m Joshua Taylor and at Wrench Turners, we're developing Technicians into High-Value Leaders. Click my name + follow + 🔔 to get daily automotive service content.

You can find Wrench Turners Merch here:

https://lnkd.in/g9tR8ZcF

Get into Riverside.fm for FREE (my recording software)

https://lnkd.in/g6c9wKk2

WholeFleet Diagnostics

www.wholefleet.ca

VieTech Training & Consulting Inc.

https://vietech.ca/

Summary

In this conversation, Kevin Vieth and Joshua Taylor discuss various aspects of the automotive trade. They cover topics such as the challenges faced in the early years of the trade, the cost of equipment, struggles in small shops, the challenges of EV equipment, the importance of investing in equipment and training, the need for genuine content for technicians, and the importance of teaching respect and discipline to younger generations. Overall, the conversation highlights the complexities and evolving nature of the automotive trade. The conversation explores the challenges faced by the automotive industry in terms of the loss of experienced leaders, the lack of compulsory training, and the need for ongoing education. It highlights the importance of leadership in the shop and the impact of training on technician satisfaction and productivity. The conversation also emphasizes the need for mechanics to take care of their physical and mental health and to focus on self-development.

Chapters

00:00 Introduction and Clip Marking

03:13 Getting into the Trade

04:23 Challenges in the Early Years

07:26 Monotony and Making Money

09:42 The Cost of Equipment

11:07 Struggles in Small Shops

12:06 Challenges with EV Equipment

13:11 Investing in Equipment and Training

15:08 The Importance of Service Advisor Education

16:08 The Lack of Technician Training

18:03 The First Year in the Trade

19:14 Building Relationships with Experienced Technicians

21:37 Understanding the Challenges of Younger Generations

23:28 Teaching Respect and Discipline

25:54 Loss of Experienced Leaders

26:24 Average Time in Trade

27:43 Lack of Experienced Veterans

28:16 Importance of Leadership in the Shop

30:13 Lack of Compulsory Training

31:04 Training Requirements in Canada vs. US

32:28 Lack of Ongoing Training

33:06 Mandatory Yearly or Bi-Yearly Updates

37:39 Challenges of Training in a Shop

41:25 Investing in Employees

45:37 Advice for Mechanics

"I think that's my favourite part, talking to customers" - Hunter

This week on Wrench Turners Podcast

RSE Mechanic, Solo Shop Owner, and Content Creator

Hunter Layton aka "Motorcycle Guy"

https://www.youtube.com/@motomedicyyc

Key Takeaways:

1️⃣  Transitioning to mobile repair, mechanics need to acquire new business skills such as customer relations and sales.

2️⃣ Building trust with customers is key and requires understanding their needs, effective communication, and consistent quality service, even though not every interaction will result in satisfaction.

3️⃣ Health and fitness are crucial in demanding jobs like automotive and motorcycle repair, so technicians should prioritize their well-being for long-term career success.

Let’s get into it.

J.

—-

I’m Joshua Taylor and at Wrench Turners, we're developing Technicians into High-Value Leaders. Click my name + follow + 🔔 to get daily automotive service content.

You can find Wrench Turners Merch here:

https://lnkd.in/g9tR8ZcF

Wrench Turners Website

https://www.wrenchturners.online

Riverside FM

https://riverside.fm/?utm_campaign=campaign_1&utm_medium=affiliate&utm_source=rewardful&via=joshua-taylor

Hunters YouTube: 

https://www.youtube.com/@motomedicyyc

Hunters Inst:

https://www.instagram.com/motomedicyyc

Hunters TT:

https://www.tiktok.com/ @motomedicyyc  

Summary

In this conversation, Joshua Taylor interviews Hunter Layton, also known as Motorcycle Guy, about his experience as a mobile motorcycle mechanic. They discuss Hunter's tool collection, how he got into the trade, his transition to being a mobile mechanic, and the challenges and lessons he has learned as an entrepreneur. They also explore the importance of communication with customers and how to get them excited about the repair and maintenance process. The conversation covers various topics related to the automotive and motorcycle industry, including shopping for parts, pay and work structure, building trust, taking care of your body, diet, and health, the importance of health in the industry, advice for technicians, future plans and collaboration, and appreciation for positive content.

Chapters

00:00 Introduction

00:46 Hunter's Tool Collection

03:28 Getting Into the Trade

06:08 Motorcycle Apprenticeship

10:07 Hunter's Motorcycles

11:44 Changing Bikes

12:44 Value of Motorcycles

15:06 First Year as an Apprentice

19:05 Transition to Mobile Mechanic

21:39 Benefits of Being Mobile

25:09 Challenges of Being an Entrepreneur

26:34 Dealing with Difficult Customers

29:05 Lessons Learned

34:39 Communicating with Customers

36:30 Getting Customers Excited

38:26 Shopping for Parts

39:41 Pay and Work Structure

40:58 Building Trust

41:33 Taking Care of Your Body

45:06 Diet and Health

47:34 The Importance of Health in the Industry

48:46 Advice for Technicians

49:12 Future Plans and Collaboration

51:32 Appreciation for Positive Content

52:43 Closing Remarks

In this episode of Series 9 of 10 Mill Mastery, we discuss improving Mechanic communication with Service Advisors and Customers. The Lads: Marshall Sheldon Stephan Dos Santos Richard Mueller Russell Wickham J. — I’m Joshua Taylor and at Wrench Turners, we're developing Technicians into High-Value Leaders. Click my name + follow + 🔔 to get daily automotive service content. You can find Wrench Turners Merch here: https://lnkd.in/g9tR8ZcF Check out the Website here: www.wrenchturners.online

Summary

Confidence in their knowledge and skills helps technicians communicate more effectively with advisors, leading to better sales outcomes.

Building trust, particularly for newer or younger technicians, can be bolstered by involving more experienced staff.

It's vital to clearly explain technical issues in layman's terms and prioritize repairs to prevent overwhelming customers with choices.

Emphasizing empathy, honesty, and simplicity in communication strategies leads to successful interactions and transactions.

Key Takeaways

Communication with advisors is improved by confidence in the technician's knowledge and clarity in explanations.

Building trust is key, especially for younger, less experienced technicians.

Sometimes, bringing in a senior technician to confirm the younger technician's assessment can help build trust.

Learning the systems thoroughly, potentially through training, enhances confidence.

Communication skills like tone, inflection, and not being overwhelmed with technical jargon are crucial.

Understanding how to prioritize repairs and explain them to customers is important.

It's essential to have a good relationship between advisors and technicians, avoiding undermining each other.

Having an empathetic approach and being direct with customers can be effective.

Presenting a few clear options, rather than overwhelming with many, can help close deals.

Honesty and prioritization in communication with advisors assist in building trust and selling services effectively.

Chapters 00:00 Improving Communication with Advisors

02:36 Building Confidence and Trust

06:56 Effective Communication with Advisors and Customers

17:42 Remembering and Sharing Knowledge

"Patience is the weapon against deception" -Aaron

This week on Wrench Turners Podcast

Experienced Service Leader

Aaron Bratcher

Key Takeaways:

👉 Understanding personal motivations can help drive career development

☝ Holding oneself accountable is crucial for effective leadership

🤙 Personal experiences can be applied to prevent similar mistakes

Let’s get into it.

J.

—

I’m Joshua Taylor and at Wrench Turners, we're developing Technicians into High-Value Leaders. Click my name + follow + 🔔 to get daily automotive service content.

You can find Wrench Turners Merch here:https://lnkd.in/g9tR8ZcF

Check out the Website here:

www.wrenchturners.online

03:04 Starting in the Automotive Industry

08:57 Lack of Opportunities and Training

15:00 The Importance of Training and Certification

26:02 Motivation and Personal Drive

26:35 The Impact of Irresponsible Financial Behavior

27:14 Lessons Learned from Personal Experiences

28:38 Overcoming Challenges in the Last Five Years

36:02 The Importance of Decision-Making and Accountability

41:19 The Power of Patience

47:58 The Future of Alternative Fuels

50:24 Upcoming Episodes and Merchandise

"Tick that off the list, breathe..." - Jade This week on Wrench Turners Podcast Mechanic, Content Creator, and Inspiring Woman in Automotive Jade Price Key Takeaways: 👉 Don't let the opinions of others hold you back from taking risks and pursuing what makes you happy. ☝ Learning and trusting yourself can be challenging, but it is essential for personal and professional development. 🤙 Mistakes are a part of the learning process, and building self-confidence is crucial in overcoming them. Summary: In this conversation, Jade Price shares her journey in the automotive industry, from her passion for cars to her experiences as a mechanic. She discusses her love for JDM cars and her desire to get into drifting. Jade also talks about the challenges she faced as a woman in a male-dominated trade and how she overcame them. She shares funny stories and anecdotes from her time in the shop and emphasizes the importance of pursuing your passion and staying true to yourself. In this conversation, Jade and Joshua discuss the importance of taking risks and not letting the opinions of others hold you back. They also explore the detrimental effects of working in a toxic environment and the challenges of learning and trusting oneself. The conversation highlights the significance of dealing with mistakes and building self-confidence. They touch on the importance of seeking professional help when needed and finding therapeutic release in cars. The conversation concludes with the advice to just go for it and pursue what makes you happy. Let’s get into it. J. — I’m Joshua Taylor and at Wrench Turners, we're developing Technicians into High-Value Leaders. Click my name + follow + 🔔 to get daily automotive service content. You can support Wrench Turners by checking out the Merch here: https://lnkd.in/g9tR8ZcF Website: www.wrenchturners.online Chapters 03:04 Getting into the Trade and First-Year Experience 08:54 Passion for Cars and Love for JDM 13:55 Challenges and Funny Stories in the Automotive Industry 27:11 Overcoming Challenges and Pursuing Your Passion 29:51 Taking Risks and Overcoming Regret 31:07 The Detriment of Working in a Toxic Environment 32:05 Challenges in Learning and Trusting Yourself 34:41 Dealing with Mistakes and Building Self-Confidence 37:31 The Importance of Seeking Professional Help 47:57 Finding Therapeutic Release in Cars 56:13 Advice for Mechanics: Just Do It

"Listen and Silent are spelled with the same letters" - Chris This week on Wrench Turners Podcast TikTok and RockED Content Creator Experienced Service Advisor Chris Craig Key Takeaways: 🤝 Communication is key for technicians and service advisors to work effectively together. 🏫 Training and coaching are essential for service advisors to improve their skills and provide better service. ✊ Building strong relationships at work is essential for a positive work environment and personal well-being. Let's get into it. PS. you can find Chris's Book, The Service Advisors Starter Guide here: https://chrismfcraig.files.wordpress.com/2023/03/the-service-advisors-starter-guide-ebook-final-edit-1.pdf J. — I’m Joshua Taylor and at Wrench Turners, we're developing Technicians into High-Value Leaders. Click my name + follow + notification to get daily automotive service content.

"People repeat what you recognize them for" ...Ed

This week on Wrench Turners Podcast

Best Selling Author of Mile One: https://amzn.to/49pg4SX

Chief Operating Officer of Bozard Ford Lincoln

Ed Roberts

In today’s short episode, recorded while at #nada2024, we talk about "How to KEEP technicians"

Key Takeaways:

🤝 Nurturing and developing leadership skills in technicians is crucial for their growth and success.

✍ Creating an environment where technicians can thrive and feel valued is essential for retaining them.

🏫 Continuous learning and personal development are key to becoming a better leader and technician.

🗞 Having non-negotiables and prioritizing safety in the workplace is important for maintaining high standards.

PS. Did anyone catch the easter egg?

J.

—

I’m Joshua Taylor and at Wrench Turners, we're developing Technicians into High-Value Leaders. Click my name + follow + notification to get daily automotive service content.

www.wrenchturners.online

00:00 - Introduction and Personal Updates

05:25 - The Challenge of Filling and Keeping Technicians

08:11 - Creating Intimate Knowledge of Technicians

09:08 - Nurturing and Developing Leadership Skills

10:06 - Balancing Team Growth and Individual Development

12:34 - The Importance of Leadership and Continuous Learning

14:10 - Dealing with Mistakes and Negative Situations

15:26 - Non-Negotiables and Safety in the Workplace

19:31 - The Value of Processes and Organization

23:38 - Asking for Personal and Professional Growth

25:06 - Advice for Technicians: Take Initiative and Work on Personal Development

28:00 - Conclusion and Book Recommendation

"Can it power a headlight?" ...Andrew This week on Wrench Turners Podcast Automotive Mechanic and Shop Foreman Bannister Automotive Group Bannister GP Honda Andrew King In today’s episode, we talk about: ✅ Plumbing a better option? ✅ Why haven’t you done that? ✅ Doctor of the house Let's get into it. Key Takeaways: Find an outlet outside of work to unwind and manage stress. Take pride in your work and hold yourself accountable. Look for opportunities to progress and build from within. Continuously improve your skills and knowledge. Properly booking engine jobs can be a complex process that requires time and attention to avoid chargebacks. Running shops with a small number of technicians (6-15) can be challenging due to the lack of revenue to support dedicated staff for tasks like warranty administration and service writing. Generating enough revenue is crucial to justify hiring additional staff and improving the overall efficiency of the shop. Finding healthy outlets to relieve stress is essential in the automotive industry, as resorting to unhealthy coping mechanisms can worsen the situation. Recognizing the need for change and seeking help when needed is crucial for personal and professional growth in the industry. J. — Please consider sharing this and following me Joshua Taylor if you found the content to be helpful. www.wrenchturners.online Wrench Tuners Merch https://mr-joshua-taylor.creator-spring.com/

"Money still had emotion attached to it, because I grew up with very little" - Jamie This week on Wrench Turners Podcast Re-Activated Mechanic Multi-rooftop Independent Franchise Owner (not the shop, the brand) Jamie Holmes In today’s episode, we talk about: ✅ Crusty guy remembers it all ✅ Noah's 40 days of rain is just summer in Ireland ✅ In order of declining importance... Let's get into it. j. Wrench Turners Merch: https://mr-joshua-taylor.creator-spring.com Wrench Turners Website: www.wrenchturners.online LinkedIn content: https://www.linkedin.com/in/mrjtaylor Show Takeaways: Opening a successful automotive repair shop requires a combination of technical skills, business acumen, and the ability to connect with customers. Starting a business can be challenging, and it may take time to find the right strategies and overcome obstacles. Building a strong team and creating a positive work environment are essential for the success of a business. Rough Chapters Jamie's Journey into the Trade Opening the First Master Mechanic Shop Struggles and Growth Taking Responsibility and Doing the Right Thing Time to Fix it Right Lessons from Jamie's Journey

"Don't bother me, I'm thinking..." Calling out all you Diag Techs

This week on Wrench Turners Podcast

RSE Mechanic

Michael Robert Prce

In today’s episode, we talk about:

✅ Noisey shops

✅ Getting that immediate interview

✅ Walking all over new hires...

Let's get into it.

j.

Summary

The conversation covers topics such as personal backgrounds, getting into the trade, first-year experiences, the importance of training and pay structure, challenges of team dynamics in the shop, the value of a mentor, leaving a dealership, working at an independent shop, and transitioning to a Chrysler dealership.

Takeaways

The value of a mentor in the shop cannot be overstated. A good mentor can provide guidance, teach efficient work habits, and contribute to a positive work environment.

Training is crucial for career growth and increased earning potential. Technicians who invest in their training and continuously improve their skills are more likely to be successful and earn higher wages.

Team dynamics in the shop can greatly impact productivity and job satisfaction. Effective leadership and a supportive work environment are essential for fostering teamwork and collaboration.

Dealing with ineffective management and manipulative colleagues can be challenging. It is important to maintain professionalism and focus on personal growth and development.

Open and honest communication is key in addressing issues in the workplace. It is important to voice concerns and seek resolution constructively. Know your worth and recognize when it's time to change your career.

Consider the work mix in a shop and ensure that it aligns with your interests and skills.

Document your actions and accomplishments to support your requests for raises or compensation.

Don't settle for a negative work environment or a job that makes you unhappy.

Prioritize your happiness and well-being in your career choices.

-------

I'm Joshua Taylor

I help Automotive Leaders and Mechanics understand each other.

Click my name + follow + 🔔 for daily service department content.

www.wrenchturners.online

The Tekion Corp Master bestows his wisdom upon us! This week on Wrench Turners Podcast Regional Fixed Operations Director Rohrman Automotive Group Austin Conroy In today’s episode, we talk about: ✅ Getting worn down ✅ Be comfortable with being held accountable ✅ Getting past 16% Let's get into it. j. ----- I'm Joshua Taylor I help Service Managers and Mechanics understand each other. Check us out online: www.wrenchturners.online Episode Summary: Austin Conroy shares his journey in the car business, from starting as a salesperson to becoming a fixed operations manager. He emphasizes the importance of networking and finding mentors to learn from. Austin also discusses the impact of customer experience and the need to balance appointments with walk-ins. He highlights the value of accountability and holding oneself and others to high standards. Austin's insights provide valuable lessons for anyone in the automotive industry. In this conversation, Joshua Taylor and Austin Conroy discuss various topics related to the automotive service industry. They explore the importance of upselling and profitability, the challenges of mobile service, the adoption of new services, and the seasonal workflow challenges faced by technicians. They also discuss the impact of seasonal changes on technicians' well-being and the importance of building relationships with customers. Additionally, they touch on the issues of sign-on bonuses and guarantees, as well as the need for technicians to analyze their performance and focus on communication and trust. Key Takeaways: Networking and finding mentors are crucial for personal and professional growth. Customer experience should be a top priority, and appointments should be balanced with walk-ins. Accountability and high standards are essential for success in the automotive industry. Continual learning and training are key to staying ahead in the industry. Upselling and profitability are important for automotive dealerships and service centers. The adoption of mobile service is still in its early stages and faces challenges from dealerships, manufacturers, and customers. Technicians should focus on building relationships with customers and removing barriers between themselves and the people they serve. Analyzing technician performance and focusing on communication and trust are key to technician happiness and success. Chapters 00:00 Introduction and Background 06:50 First Year in the Car Business 09:39 Career Progression and Key Moments 14:34 Current Role and Responsibilities 16:10 Effecting Flat Rate Hour Production 25:13 Importance of Networking and Mentors 30:03 Impactful Conference or Event 33:38 Moving Away from Appointments 38:32 Customer Experience and Accountability 41:22 Balancing Customer Experience and Appointments 44:08 The Future of Service Appointments 45:41 Upselling and Profitability 47:19 Challenges of Mobile Service 49:39 Adoption of New Services 50:30 Challenges in the Shop 51:52 Seasonal Workflow Challenges 53:19 The Impact of Seasonal Changes 55:24 Improving Technician Performance 56:48 Sign-on Bonuses and Guarantees 58:53 Building Relationships with Customers 01:01:00 Focusing on Communication and Trust 01:02:55 Analyzing Technician Performance

Understanding the business is a skill that Mechanics need to be taught, so we can provide even more value than just fixing cars.

Wrench Turners Podcast

10 Mill Mastery Edition

Series 8 Episode 2

This week's 10 Mill Mastery Topic:

Show me the Money!

The lads:

Marshall Sheldon

Richard Mueller

The 10 Mill Lads and I want these positive vibes and knowledge spread throughout the industry. If you would be so kind, share the show with 2 other mechanics that you believe can benefit from the content. 🙏

j.

—-

I'm Joshua Taylor

I help Service Managers and Mechanics understand each other.

Wrench Turners Merch Here: https://lnkd.in/g9tR8ZcF

Wrenches for Wrenches Newsletter Sign Up: www.wrenchturners.online

"It’s my home"

This week on Wrench Turners Podcast

David Pecino

Shop Foreman

Budds’ Subaru

In today’s episode, we talk about:

✅ Time management on point

✅ Tool values

✅ High production that isn’t so high.

Let's get into it.

J.

—-

I'm Joshua Taylor

I help Automotive Leaders and Mechanics understand each other.

PS: Check out the new Merch Flat Rate Sucks, Change My Mind!

https://mr-joshua-taylor.creator-spring.com/

"If I have 3 hours in the middle of the day, I don't want to be spending it on the phone...." - Brent

....says the guy with the Starbucks coffee order longer than my wife's.

This week on Wrench Turners Podcast

Heavy Equipment Technician, Instructor, and Entrepreneur

Brent Osmond

Dynamic Diesel Solutions

In today’s episode, we talk about:

✅ OSHA isn't funny

✅ Wasting the taxpayers money ain't cheap

✅ Microwaving Double Doubles

J.

—-

I'm Joshua Taylor

I help Automotive Leaders and Mechanics understand each other.

PS: Check out the new Merch

Flat Rate Sucks, Change My Mind!

https://lnkd.in/g9tR8ZcF

And Brent, it's Lock 'N Load ;)

This week on Wrench Turners Podcast

Servant Leader and Master Certified Service Manager

Mike Baldwin

Pedersen Toyota

In today’s episode, we talk about:

✅ Linkedin Filters and Salvage

✅ Being organized (4 steps is 5 seconds)

✅ Compliance or commitment?

Let's get into it.

J.

—-

I'm Joshua Taylor

I help Automotive Leaders and Mechanics understand each other.

PS: Check out the new Merch

Flat Rate Sucks, Change My Mind!

https://lnkd.in/g9tR8ZcF

*disclaimer - This is an OLD recording. Mike and I recorded back in the spring. For some reason, we had massive difficulties recording, and the audio turned out awful. It took 3 different people to get the audio to the point you hear it now, barely listenable. My sincerest apologies for the quality. Mike deserves better.

Your tools are your livelihood as a mechanic... What happens if they're gone in an instant?

Wrench Turners Podcast

10 Mill Mastery Edition

Series 7 Episode 4

This week's 10 Mill Mastery Topic:

Are you covered?

The lads:

Marshall Sheldon

Richard Mueller RSE

Stephan Dos Santos

The 10 Mill Lads and I want positive vibes spread throughout the industry. If you would be so kind, share the show with 2 other mechanics that you believe can benefit from the content 🙏 Folks, we want to hear from you. Where do you stand on dealing with tough customers? Listen or watch the show, and leave us comments on what keeps you up at night.

j.

—-

I'm Joshua Taylor

I help Service Managers and Mechanics understand each other.

Wrench Turners Merch Here: https://lnkd.in/g9tR8ZcF

Wrenchs for Wrenches Newsletter Sign Up: www.wrenchturners.online

“I Sell 30 cars a month here, I’m gonna go to a big dealership and I’m gonna sell 100” …. Truth or Fairy Tale for a Young Salesman??? Find out on this Wrench Turners Podcast.

Salesman, Marketer, Partner to the people Peter Smith Founder of Lion Partnerships In today’s episode, we talk about: ✅ He who holds the gold, makes the rules ✅ I got a guy ✅ Sending roses to spouses?

Remember, negative pushes, positive pulls, and always remember to clean your toys before you put them away. You can find Peter: Website: https://www.lionpartnership.com/ Email: firststep@lionpartnership.com Phone: (289)297-LION IG: https://www.instagram.com/lionpartnership/ FB: https://www.facebook.com/lionpartnership Li: https://www.linkedin.com/company/the-lion-partnership/ J. —- I'm Joshua Taylor I help Automotive Leaders and Mechanics understand each other. Click my name + follow + 🔔 for Daily Content to drive shop wellness and productivity through the roof. PS: Check out the new Merch Flat Rate Sucks, Change My Mind! https://lnkd.in/g9tR8ZcF

Do your due diligence...

Wrench Turners Podcast

10 Mill Mastery Edition

Series 7 Episode 3

This week's 10 Mill Mastery Topic:

Tough Customers
The lads:

Marshall Sheldon

Richard Mueller RSE

Stephan Dos Santos

Folks, we want to hear from you. Where do you stand on dealing with tough customers? Listen or watch the show, and leave us comments on what keeps you up at night.

If you enjoyed this week’s episode, we would appreciate it if you shared the episode on whichever platform you use most to get it in front of as many Technicians as possible or, leave a rating on that platform to help us grow!

🙏

j.

—-

I'm Joshua Taylor

I help Service Managers and Mechanics understand each other.

Wrench Turners Merch Here: https://lnkd.in/g9tR8ZcF

Wrenchs for Wrenches Newsletter Sign Up: www.wrenchturners.online

Are we kicking a dead horse?

Wrench Turners Podcast

10 Mill Mastery Edition

Series 6 Episode 3

This week's 10 Mill Mastery Topic:

The MPI

The lads:

Marshall Sheldon

Richard Mueller RSE

Folks, we want to hear from you. Where do you stand on the MPI debate? Listen or watch the show, and leave us comments on what keeps you up at night.

If you enjoyed this week’s episode, we would appreciate it if you shared the episode on whichever platform you use most to get it in front of as many Technicians as possible or, leave a rating on that platform to help us grow! 🙏

j.

—-

I'm Joshua Taylor

I help Service Managers hit revenue targets.

Click my name + follow + 🔔 for Daily Content to drown your service drive in customer pay work.

....and find the new merch here: https://mr-joshua-taylor.creator-spring.com/

Mopar is the gateway drug to automotive… This week on Wrench Turners Podcast Corey Smith National Fixed Operations Training Manager And Brandon Malicoate Business Income Development & Planning National Auto Care (an APCO Holdings brand) In today’s episode, we talk about: ✅ Radio is the key to training ✅ Process, process, process ✅ Mentorship and Gratitude If you enjoyed this week’s episode, we would appreciate it if you shared the episode on whichever platform you use most to get it in front of as many Technicians as possible or, leave a rating on that platform to help us grow! 🙏 j. —- I'm Joshua Taylor. Business Dev at FixedOPS Marketing + What the Fixed Ops?! Podcast and Founder of Wrench Turners We help Service Leaders elevate technicians and revenue. Click my name + follow + 🔔 for Daily Content to help Mechanics lead happier, healthier, and more productive lives on the shop floor, or check my featured section to take your Technician Team to the next level.

Reading a book isn't going to make you successful, but understanding what the pages say, and learning what the book means to you and how it applies to your life, just might. Wrench Turners Podcast 10 Mill Mastery Edition Series 7 Episode 1 (episode out of order) This week's 10 Mill Mastery Topic: Bookclub...? The lads: Marshall Sheldon Richard Mueller RSE Folks, the 10 Mill Lads and I want you to join in on reading the book and the conversation as well. The book: Stephen R. Covey The 7 Habits of Highly Effective People Let us know in the comments what you're reading, or if you're going to pick up the book and read along with us! If you enjoyed this week’s episode, we would appreciate it if you shared the episode on whichever platform you use most to get it in front of as many Technicians as possible or, leave a rating on that platform to help us grow! 🙏 j. —- I'm Joshua Taylor. Business Development at FixedOPS Marketing + What the Fixed Ops?! Podcast and Founder of Wrench Turners We help Service Leaders elevate technicians and revenue. Click my name + follow + 🔔 for Daily Content to help Mechanics lead happier, healthier, and more productive lives on the shop floor, or check my featured section to take your Technician Team to the next level.

Treat your staff like children, without treating them like children… This week on Wrench Turners Podcast Nicholas Lenahan Branch Manager Murphy-Hoffman Company (MHC Kenworth) In today’s episode, we talk about: ✅ Ketchup touching the Mustard ✅ Mutual respect ✅ All stick and foot at 4 foot 11 If you enjoyed this week’s episode, we would appreciate it if you shared the episode on whichever platform you use most to get it in front of as many Technicians as possible or, leave a rating on that platform to help us grow! 🙏 j. —- I'm Joshua Taylor. Business Dev at FixedOPS Marketing + What the Fixed Ops?! Podcast and Founder of Wrench Turners We help Service Leaders elevate technicians and revenue. Click my name + follow + 🔔 for Daily Content to help Mechanics lead happier, healthier, and more productive lives on the shop floor, or check my featured section to take your Technician Team to the next level. Gratitude. I don't give it nearly as often as I should. The following is a list of folks and their shows that make me a better leader, interviewer, man, and human being. I would really appreciate it if you check them out if you haven't already. ⭐️Russell B. and ✭ Charity --- What the Fixedops podcast Chris and Peaches --- 2 Be Better podcast Kaylee Felio🌻 --- The Parts Girl podcast Shasta and Jess --- Chicks in Charge Jay Goninen --- Beyond the Wrench Dave Foy --- Fixed Ops Mastermind Joe and Erick --- Service Drive Live Jeff Compton --- Jaded Mechanic Paul Meijer --- Sunday Night Live Corey Smith --- Fixed Ops 5

Shop Conflict... Is it happening on your floor?

This week's 10 Mill Mastery Topic:

How we identify and potentially resolve shop conflict

Wrench Turners Podcast

10 Mill Mastery Edition

Series 6 Episode 1

The lads:

Marshall Sheldon

Richard Mueller RSE

Stephan Dos Santos

...Folks, you'll notice I've chopped a LOT of extras as part of my effort to reduce any time spent during production that I don't believe adds value to the content. If you feel something is "missing", please let me know in the comments, and I'll happily bring it back.

If you enjoyed this week’s episode, we would appreciate it if you shared the episode on whichever platform you use most to get it in front of as many Technicians as possible or, leave a rating on that platform to help us grow! 🙏

j.

—-

I'm Joshua Taylor. Business Dev at FixedOPS Marketing + What the Fixed Ops?! Podcast and Founder of Wrench Turners

www.wrenchturners.online

We help Service Leaders elevate technicians and revenue.

Click my name + follow + 🔔 for Daily Content to help Mechanics lead happier, healthier, and more productive lives on the shop floor, or check my featured section to take your Technician Team to the next level.

PS. I write a Mechanic focused, bi-weekly article too, you can join 1600+ others and sign up here: https://bit.ly/3GsBnI2

"Can I take your top performer to lunch?" - Russell Wickham This week's 10 Mill Mastery Topic: How we 10 Mill Masters identify insecure Service Leaders. Wrench Turners Podcast 10 Mill Mastery Edition Series 5 Episode 4 The lads: Marshall Sheldon Richard Mueller RSE Russell Wickham If you enjoyed this week’s episode, we would appreciate it if you shared the episode on whichever platform you use most to get it in front of as many Technicians as possible or, leave a rating on that platform to help us grow! 🙏 j. —- I'm Joshua Taylor. Business Dev at FixedOPS Marketing + What the Fixed Ops?! Podcast and Founder of Wrench Turners I help Service leaders elevate revenue and technicians with data. Click my name + follow + 🔔 for Daily Content to help Mechanics lead happier, healthier, and more productive lives on the shop floor, or check my featured section to take your Technician Team to the next level. PS. I write a Mechanic focused, bi-weekly article too, you can join 1600+ others and sign up here: https://bit.ly/3GsBnI2

One thing that trumps Technology in the Service Department? ⁠Wrench Turners⁠ Podcast: Mechanic Minute edition This week: Technology If you enjoyed today's or any WTP content, we would appreciate it if you could comment or share the audio/video with your team to improve their day as well. j. #leadership #mechanic #podcast Joshua Taylor⁠⁠ Email: ⁠joshua@justworkhard.com⁠ Cell: 1-416-550-7691 Web: ⁠⁠⁠⁠www.wrenchturners.online⁠